ResidentUtility™
ResidentUtility™ is a robust billing and utility management solution built to increase your asset value. Its paperless convergent billing and collection system accelerates property cash flow, cuts expenses, makes resident payments easier, and generates new ancillary revenue.
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Increased NOI
Boost your properties' value by increasing collection rates and ancillary income.
Performance Assessment
We perform a thorough consultation to determine if the product is the right fit, based on a review of 14 common areas of performance improvements.
NOI Reporting
Real-time reports let you check key performance metrics for your whole portfolio or a specific property.
Vacant Cost Management and Recovery
An intuitive vacant cost management interface minimizes the amount of energy consumed by more than 50 percent in vacant units.
Convergent & Unified Billing
Reduce the amount of working capital needed to
manage billing and utilities while reducing
rent delinquencies by an average of 20%.
True Convergent Billing
A single bill contains all utility and lease charges the property wants to collect. Pet fees, cable, trash removal, rent, utilities can all be included and paid online.
No Double Entry
With just a single payment, our system automatically associates all the correct amounts with your general ledger, dramatically reducing management workload.
Ratio Utility Billing
Calculate a resident's utility bill based on occupancy, apartment square footage, number of beds, and more.
Standalone Billing Option
An optional feature can maintain separation between billing provider and property, if required.
Complete and Compliant
Our clients trust us with over $9 billion in transactions annually.
Certified
With PCI, MITS, and SAS70 Certifications you can trust us to process your payments securely and accurately.
Automated Regulatory Billing
Our team of lawyers compile and maintain a regulatory and legal database for all US jurisdictions. Our billing system enforces all relevant laws and regulations according to your property's zip code, so you never have to worry about billing errors. That includes utility laws and regulations, submetering rules, rules with late fees and convergent billing, and more.
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Entrata™ Platform
Get the most out of ResidentUtility by pairing it with the following products:
Entrata™ Core ▶
Combine Resident Utility with robust accounting, purchasing, leasing and rents and facilities management to get the most comprehensive billing solution.
ResidentPay® ▶
Seamlessly integrate online payments to get the most out of ResidentUtility.
ResidentPortal™ ▶
Give your residents 24-hour access to pay rent, submit work orders, or just find out what is happening in and around your community.