This week the Property Solutions team hosted a webinar to discuss how an effective utility management program can maximize revenue for companies. Jon Ford, Director of ResidentUtility, outlined ways to generate ancillary revenue and lower costs with utility management solutions like convergent billing, invoice processing, vacant cost recovery, and submetering. The final portion of the webinar was dedicated to a best practices discussion, and a product demo of the pre-bill and property meter health report.
Official insights and announcements from the people at Property Solutions
Dear Valued Clients,
Yesterday we received unexpected news from many of our customers that Yardi® had disabled elements of the Property Solutions® integration that enable our products to interact properly with the Voyager® software. We were not notified in advance of this change by Yardi, nor were our customers, to the best of our knowledge.
A bird in the hand is worth two in the bush, so the old saying goes. Why anyone would want a bird in their hand may be in question, but it’s no question that you want residents happily occupying your units and, whenever possible, renewing their leases. With the average cost of unit turnover pushing $4,000 it’s easy to see why current residents are so valuable to property managers. continue
If your New Year’s resolutions include goals to save money and reduce stress, you’ve got company. Both goals are popular year after year because they are key to our well-being, both personally and professionally. Applying these goals in the workplace is a worthy endeavor and, thankfully, there are now more tools than ever to help multifamily professionals positively impact the bottom line and day-to-day processes. Technology resources like utility management systems, SEO services, and even leasing call centers can help you save money, boost ancillary income, maximize profit potentials, and actually make your job less stressful. continue
Did you ever stop to consider the amount of sensitive personal information that comes through your leasing office on a regular basis? Rental applications, leases, rent payments, and other documents are often chock-full of the kind of information that identity thieves and hackers find most appealing. Data is in demand, and a simple filing cabinet with lock and key are no longer adequate forms of data storage and security. These are the days of ubiquitous spy technology. Every person who steps into your leasing office is likely carrying a powerful, unobtrusive camera. An act as simple as leaving a completed application on a desk in a busy office could mean exposing the customer’s sensitive personal data. continue
Last week the Property Solutions team held a webinar to discuss how the Entrata platform allows you to take control of your business. We also gave a preview of the new Entrata dashboard and Collin Carlier from Royse & Brinkmeyer Apartments shared how the platform has allowed them to make better decisions with easier access to information.
Pick up any business magazine and chances are you’ll find an article or two about how to build a positive company culture. Culture has become an essential consideration for organizations that look to attract the brightest talent and achieve high rates of innovation and productivity. At Property Solutions, our culture is the life-force that helps our company achieve industry-changing technologies. But it’s more than hot-dog eating contests and double-decker buses. We believe that culture is meaningless unless it’s built on values. continue
“The more logins I have, the harder my life is.” This is the story we heard from Kellie Hughes, VP of marketing at Millcreek Residential. And it’s not the first time we’ve heard it. So we ask you: when it comes to your software, who’s in control? Be honest. If your technology is telling you what devices or browsers you’re allowed to use, if it’s locking away your data and not giving you free access to your own information, and if it’s forcing you to duplicate work in multiple interfaces with multiple logins, you’ve got a serious power imbalance. continue
Public utilities: power, water, gas, meters, invoicing, billing…not exactly a topic that sparks the imagination. Still, property managers are often expected to become experts on the myriad ways that exist to manage their properties’ energy and utility use, and to be able to select and implement the best solutions for their community. Let’s be honest: even if this topic were more sexy, getting your head around all of these options can be quite overwhelming. continue
You don’t need to wait for Cyber Monday for the madness to begin. American consumers ramp up their online holiday shopping as early as November 1, and the rush doesn’t even begin to subside until late December. In recent years carriers like the postal service, UPS, and FedEx each have reported picking up and delivering tens of millions of packages each day during this period. The USPS estimates that 15 billion (!!) items will be delivered by mail carriers between Thanksgiving and New Years Eve. And leasing offices often become de facto mailrooms for residents who’ve opted to do their holiday shopping online. continue