Blog

Official insights and announcements from the people at Property Solutions


9
Apr 14

Tiered Renewals and Rentable Items: Entrata Core Webinar Recap

Posted by: Property Solutions | Category: Webinars

tiered renewals entrata paas property management software rentable items entrata coreYesterday we held the latest installment in our Entrata Core Webinar Series. This webinar focused specifically on two major enhancements to Entrata that were recently released. In the webinar Jason Hahn, Strategic Project Manager and Janel Ganim, VP of Entrata Core gave in depth demos of the new rentable items and tiered renewal features in Entrata. Rentable items is a major enhancement that has been many months in the works and we were excited to show off the released version. Tiered renewals is brand new functionality for resident retention. This functionality enables property managers to incentivize residents to renew early with various promotions that can be set by the property.
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7
Apr 14

Online Leasing Done Right with Tiered Renewals

Posted by: Property Solutions | Category: Newsletters

LeaseExecution Tiered Renewals Property Solutions online leasing notifications offersAny property manager will tell you: part of hitting retention targets is handling the process of lease renewals as efficiently as possible. It’s imperative that you get appropriate offers to the right residents at the opportune time, then make the signing process as painless as possible. A solid, workable system is key to avoiding unnecessary turn and keeping everyone (including the leasing staff) happy. But it’s a lot to keep track of, and between lease terms, market rates, loyalty programs, and limited-time concessions or specials, it can get confusing. Not to mention the amount of work involved to create and deliver renewal notices to residents can be daunting.

 

Property Solutions LeaseExecution offers the industry’s most robust tiered renewals tools to help continue

7
Apr 14

Announcing our new Paperless Payment Program

Posted by: Property Solutions | Category: Announcements,Newsletters

online rent payments property solutions residentpay adoption resident increase paperless programAs one of the multifamily industry’s largest providers of online payment solutions, we keep a close eye on the kinds of larger national trends that can affect our business and that of our clients. Last year, we saw reports indicating that more than 80 percent of Americans prefer to manage their household finances online, and 79 percent of renters prefer to pay rent online or via smartphone. That made us wonder why — if these reports are true — are only 32 percent of the residents we serve taking advantage of online payment options when they’re available?

 

We decided to do a little digging and identified 25 clients with the highest percentages of online payment adoption. Then we interviewed each of them to ask how they handled online payment programs at their properties. Over the course of those conversations we were able to uncover several consistent practices that correlate to high payment participation, some very predictable, and others very surprising.

 

For example, each of the top payment-processing companies offered online ACH payments to continue

28
Mar 14

Tracking Packages with ParcelAlert

Posted by: Property Solutions | Category: Newsletters

multifamily apartment parcel package management nofications property solutions

As more and more residents opt for online shopping and home delivery, properties are struggling to keep up with the ever-increasing number of packages delivered to their offices. Receiving a package for a resident insures that it’s more secure than if it were left on a doorstep, but it can add a considerable logistical burden to property staff.  One property estimated that it took personnel between 90 minutes and two hours to receive packages, log them in, and send resident notifications. Every day.  Weekends were particularly challenging when only one person was in the office, and perhaps inevitably, they found themselves frequently dealing with lost packages, unclaimed shipments, and packages that weren’t logged correctly.

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20
Mar 14

Entrata Core Accounting: Webinar Recap

Posted by: Property Solutions | Category: Webinars

Screen Shot 2014-03-20 at 4.48.02 PMEarlier this week we continued our monthly Entrata Webinar Series with a special webinar specifically focused on the accounting features of Entrata Core.  We were lucky to be joined by Sara Sharpe, VP of Entrata Accounting.  Sara gave an excellent demonstration of Entrata Core and answered questions about the accounting features most important to you.  The webinar was recorded and is available below for you to view at your convenience.

 

Don’t fret if you missed the webinar, because we’ll be continuing this series on the 2nd Tuesday of every month.  Sign up now for our next Entrata Core Webinar on April 8th. continue
17
Mar 14

New Craigslist Posting: Webinar Recap

Posted by: Property Solutions | Category: Webinars

craigslistEarlier this week, we heard from Ryan French, Product Manager over Craigslist to learn about the release of the new  Craigslist posting tool. During the webinar, we learned about the top features and benefits of using the new Craiglist tool and how the new posting tool and can attract leads to your community. Ryan also discussed the best practices for posting on Craigslist.

 

 

For those unable to attend we’ve included the full webinar below. By watching this video, you will be able to see a full demo of the new Craigslist tool as well. continue
12
Mar 14

Introducing Entrata Student

Posted by: Property Solutions | Category: Announcements

entrata-student-property-solutions-management-software-university-housing-asset-campusProperty Solutions is excited to introduce property management software built specifically for student housing that includes everything you need in a single platform: Entrata Student. We used unconventional thinking to build software solutions that are designed specifically for the unique challenges and opportunities found at student properties. How is Entrata Student different?

 

1. Make Ready Board: Entrata Student offers a digital display of unit-by-unit make ready status. The board is updated in real-time and clearly displays next steps for each unit. Turning an entire property over the course of one or two days can entail lots of work orders and the Make Ready Board keeps everything in order.

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27
Feb 14

Tablet Takeover: Webinar Recap

Posted by: Property Solutions | Category: Webinars

tablettakeover tablet takeover leasing mobile sitetabletThis week the Property Solutions team held a webinar to discuss the increasing usage of tablets in the leasing office. During the webinar, we learned how tablets can facilitate better prospect and resident engagement, while bringing greater onsite efficiency. We also discussed Property Solutions’ strategy for mobile applications and went through a few of our upcoming mobile product offerings.

 

In case you missed it, we’ve included the full webinar video below. You can click here to download the presentation slides. You’ll be able to look at current data on mobile communications in the multifamily industry and will learn about some unique ways that continue

12
Feb 14

Record-breaking Declines for Internet Explorer

Posted by: Tashina Wortham | Category: Tips & Tricks

property Solutions message center resident notifications ie internet explorer mobile desktop

Earlier this year, Property Solutions released the latest data browser/device usage for email viewership—reporting the domination of iPhone and iPad traffic as well as the record drop of Internet Explorer (IE) from top browser in January 2013 to the number three spot by December. Well in case there was any doubt of IE’s continuing defeat, results from StatCounter on 2013 worldwide browser usage¹ reveal that IE’s total market share fell over the past year from 31% to now 23%.

 

…So what’s the deal with those 23% still on Internet Explorer?

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10
Feb 14

Professional Services Go for Gold

Posted by: Property Solutions | Category: Newsletters

Property Solutions Simplimentation training property management software

You know something? Change is hard! And when long-established processes and systems are involved, implementing any change — even one with real functional advantages — can seem nearly impossible.  At Property Solutions, we’re kind-of proud of our ability to disrupt the status quo when it comes to raising the bar for technology, but we’re also aware of how much of a challenge such disruptions can pose to users. With that in mind, and with the ultimate goal of making property management processes easier, smarter, and more accessible, we’re investing in ways to help make those transitions as painless as possible. You might say we’re going for gold.

 

Over the last few months, our Professional Services team continue