ResidentPortal™
ResidentPortal™ gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier.
Request a demo
Doing Business Inside the Portal
Simplify business with ResidentPortal's
seamless integration with your pm
software and ResidentPay™.
Integrated Maintenance Requests
Residents can submit and track the status of maintenance requests online and receive automatic notifications.
Resident Payments
ResidentPortal provides a secure environment for residents to check their account balance and pay rent online.
Renewal Offers
Allow residents to review renewal offers and even sign their lease from the ResidentPortal.
The flexible design and comprehensive customer features of Property Solutions' web tools have boosted our leasing activity and resident retention.
Andrew Titche
MEB, 4,910 units
ResidentPortal has been a great tool to engage with our residents at a deeper level.
Sara Graham
Dolben Company, 12,470 units
Integrated Resident Communication
ResidentPortal gives property managers tools to communicate easier and reduce turnover.
1 Resident Retention
Keep residents around longer by sending out personalized renewal offers directly to their ResidentPortal.
2 Forms & Surveys
Allow residents to contact the management office about issues, leave a review, or respond to a survey.
3 Announcements
Alert your residents about upcoming service, changes in schedules, or community events. Messages are displayed upon log-in.
4 Advertising Space
Dedicated space is available for properties to use for promotions and announcements or to sell to 3rd party advertisers.
Resident Convenience
Increase satisfaction by giving residents 24/7 access to the
leasing office from the comfort of their own home.
Secure Login
Provide secure access to community information, payment and maintenance portals 24/7. Residents can enroll and be instantly associated to their lease.
Dynamic Resident Profile
Residents can manage their profile and preferences including communication, document retrieval, and history and even connect with other residents.
Additional Services
ResidentPortal can connect your resident programs, utility connections, and other services to make it easier for your residents.
Request a demo or see the full list of features ▶
Bring Your Community Together
Your Residents can use ResidentPortal to connect with neighbors and friends.
Community Wall
Residents have access to an integrated community wall to buy, sell, and coordinate activities with each other.
Event Calendar
Allow residents to stay up-to-date on property events and activities.
Apartmates
Residents can create groups and clubs within their community and can also view their neighbor's profile to see gamification points and badges.
Friendly Competition
Keep residents coming back to the portal to earn points and badges for a variety of interactions.
Built on the Entrata™ PaaS
ResidentPortal s built on Entrata PaaS so your property only needs one login to access all data and reporting, as well as any other tools that you have enabled. Get the most out of ResidentPortal by pairing it with the following products:
Entrata™ Core ▶
Get robust accounting, purchasing, leasing and rents and facilities management with the all-inclusive Entrata Core property management software.
ResidentPay™ ▶
A complete payment solution for credit card, electronic check (ACH), cash/money order and check scanning.
Message Center™ ▶
Communicate with both prospective and current residents via email, text messaging and voice.
ResidentUtility™ ▶
Integrate utility payments into a single, convergent bill.