It’s no laughing matter when a disgruntled resident posts a nasty comment on ratings websites like ApartmentRatings.com. Unfortunately, there’s no easy way to clean up disparaging remarks. What can you do about it? Property Solutions offers a Ratings and Reviews tool to help you manage your virtual reputation. We help you solicit feedback from current residents and make it easy for you to respond to critical comments.
Request a Free DemoKnowing what renters are saying about you provides an opportunity to evaluate perfor- mance and customer service. Property Solutions automatically tracks reviews being posted on your website to keep you informed. We send an instant notification when a new review is posted about you.
Learn More
Search engines value frequently updated unique content. Posting resident ratings and reviews on your website provides you with the kind of free user-generated content that can increase your ranking in search engines like Google, Yahoo or Bing.
Learn More
When unfair or negative reviews are publicly posted, managers find themselves in damage control mode and many websites make it difficult to respond. Property Solutions encourages managers to join the conversation and makes it easy to respond to negative reviews in a positive way. Using your website to facilitate and participate in these conversations will help improve your image.
Learn More
Since reviews submitted via Resident Portal are reviews by actual current residents, we have found that overall these reviews are more positive compared to reviews submitted on other sites. We help share the positive reviews with other sites like Google Places helping to improve your image and enhance SEO.
Learn More