ParcelAlert™ is a package tracking system that helps you stay organized and get the right package to the right resident. The system is designed to streamline package logistics and decrease the time a package waits in the office by sending automatic email or text notifications to alert or remind residents that they have a package waiting in the office. ParcelAlert is also integrated directly with Lobby Display.

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Reduce Package Handling Time

Increasing package handling efficiency will save you time and money.

Parcel Alert Property Solutions

Batch Entry

Users can enter multiple packages into the system at once. After they are entered, all residents are automatically notified via text, ResidentPortal™, and email.

Quick Search & Auto-fill

Quickly find the right resident by searching for the resident's unit number or name.

Property Solutions, Parcel Alert

Property Solutions Parcel Alert


Notify your residents of packages waiting to be picked up. Residents can opt-in for alerts via SMS text messages, emails, and view notifications in ResidentPortal.

Better Tracking and Organization

Parcel Alert organizes all of your packages into one easy-to-use database.

Resident Database Integration

Pulling from the same resident database as your pm software makes it easy to retrieve packages using any criteria.


An optional hand-held scanner can translate barcode information from shipping labels to help log and track incoming deliveries.

Sign for Package

Selecting a package will prompt a signature screen allowing the customer to sign for their package and automatically save their information.

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Lobby Display

Transform your lobby television into a beautiful extension of your brand.
Display weather, RSS feeds, package pickup notifications and more.

lobby display parcel alert

Custom Branding

Customize Lobby Display to match your property's branding and incorporate any RSS feeds to deliver news to your residents.

Rotating Images

Select multiple images to rotate throughout your display.

Local Weather Feed

Display the current and upcoming weather from with automatic updates.

Integrated Package Alerts

Another way to notify residents that they have a package to pick up.

Entrata PaaS

ParcelAlert is built on Entrata PaaS so your property only needs one login to access all data and reporting, as well as any other tools that you have enabled. Get the most out of ParcelAlert by pairing it with the following products:

Entrata Core 

Get robust accounting, purchasing, leasing and rents, and facilities management with the all-inclusive Entrata property management software.


Allow prospects to electronically sign for their packages using SiteTablet.

Request a demo

Are you convinced yet? Why not schedule a demo to see Parcel Alert in action.