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Thanks to those Journal readers who cast their
ballots in 21 categories for the 2004 Readers’ Choice
Awards. The ballot was included in the Sept/Oct
2004 issue and was posted on www.irem.org for
eight weeks. The Journal of Property Management
is pleased to announce the winners of this year’s
Readers’ Choice Awards:
CATEGORY: RENT PAYMENT SOLUTIONS
WINNER: PROPERTY SOLUTIONS INTERNATIONAL, INC.
WWW.PROPERTYSOLUTIONS.COM
First Runner Up: RentPayment.com
Second Runner Up: EZ Payment Services
Property Solutions International, Inc., provides industrychanging
property management software to multifamily
housing. Property Solutions prides itself on reducing manager
stress, increasing resident satisfaction and enhancing profits.
ResidentPay by Property Solutions makes online rent collection software
by credit card or electronic check an easy process,
devoid of transaction fees. Residents can pay at the management
office or online, and even have the option of monthly
auto-withdrawal. ResidentPay deposits funds directly to
management bank settlement accounts within 24-48 hours.
CATEGORY: ANCILLARY SERVICE
WINNER: POLAROID
WWW.POLAROID.COM
First Runners Up (tie): First American Commercial Real
Estate, Otis Elevator Services
Whether you use instant or digital photos, Polaroid’s solutions
offer easy, affordable ways to plan and estimate jobs,
clearly communicate problem areas and help resolve potentially
costly disputes down the road. Polaroid offers valuable
imaging tools for documenting work on property sites. The
One600 JobPro camera is easy to use, durable and provides
high-quality instant prints. Polaroid also offers the new
PP46d thermal printer, a multi-functional digital photo
printer that produces high-quality 4-in. by 6-in. prints
directly from any memory card.
CATEGORY: APPLIANCES
WINNER: WHIRLPOOL CORP.
WWW.INSIDEADVANTAGE.COM
First Runner Up: GE Appliances
Second Runner Up: Maytag
Whirlpool Corp. is the world’s largest manufacturer and
marketer of major home appliances. With a variety of
Whirlpool, KitchenAid and Gladiator GarageWorks brand
products to choose from,
multifamily professionals
can create properties of
distinction using appliances
that complement
residents’ lifestyles.
CATEGORY: BUILDING AUTOMATION
WINNER: JOHNSON CONTROLS, INC.
WWW.JCI.COM
First Runner Up: Honeywell
Second Runner Up: Siemens
Johnson Controls, Inc., is a global leader in developing and
providing facility management solutions and building control
systems that leverage technology to optimize
facility assets. Its Metasys building management system
incorporates the first Web services-based facility management
platform in the industry, enabling enterprise-wide
connectivity, remote monitoring, data acquisition and
reporting on a previously unavailable scale.
CATEGORY: BUSINESS FORMS AND SIGNS
WINNER: PEACHTREE BUSINESS PRODUCTS, INC.
WWW.PROPERTY.PBP1.COM
First Runner Up: Great American Property Management Products
Second Runner Up: Sign-A-Rama
Peachtree Business Products, Inc., has served more than
100,000 businesses and institutions since 1973, manufacturing
and printing products in-house and selling directly to
customers at large savings. Said company president David
Boatwright: “We are very honored to be recognized by the
JPM readers. We have been in business for over 30 years and
we are here to meet your needs and exceed your expectations.
Through our extensive catalog and web site, we provide you
with the highest quality products at the lowest prices with
expert, unbeatable customer service. Thank you for letting
Peachtree serve you.”
CATEGORY: FINANCIAL SERVICES
WINNER: GE COMMERCIAL FINANCIAL REAL ESTATE
WWW.GECAPITALREALESTATE.COM
First Runner Up: Wells Fargo
Second Runner Up: Washington Mutual
GE Commercial Finance Real Estate is a leading source of
innovative, reliable real estate capital solutions. Its North
America Equity Holdings group creates partnerships and
joint ventures with established real estate owners and operators,
and actively pursues and manages single property and
portfolio acquisitions to produce quality investment
returns. The North America Debt division helps customers
meet growth objectives by providing a reliable source of
structured financing, enhanced debt, float-to-fixed rate
financing and CMBS fixed-rate financing. The Specialized
Industries sector delivers innovative financing solutions to
support the affordable housing, manufactured housing,
hospitality, golf course and vacation ownership markets.
CATEGORY: INSURANCE
WINNER: FIREMAN’S FUND INSURANCE CO.
WWW.FIREMANSFUND.COM
First Runner Up: Bob Bader Insurance Co.
Second Runner Up: Arthur J. Gallagher & Co.
Through its long history of commitment to the real
estate industry, Fireman’s Fund has developed a complete
package of insurance solutions, and superior loss control
and claim services that recognize the requirements and
needs of real estate managers and property owners. The
company offers unlimited access to risk management
tools and resources for real estate policyholders through
its iCustomer Series Real Estate portal. Founded in
1863, Fireman’s Fund is a proud member of Allianz AG,
one of the largest providers of
property/casualty insurance
and other financial services in
the world.
CATEGORY: INTERIOR FINISHING
WINNER: KOHLER CO.
WWW.KOHLERCO.COM
First Runner Up: Cort Furniture Rental
Second Runner Up: Marvin Windows and Doors
Kohler Co. is a global leader in kitchen and bath design, and
a single-source supplier of high-performing fixtures and
faucets of exceptional quality. The company—through
its KOHLER and Sterling plumbing brands—offers a full
line of commercial-grade products, including ADA-compliant
toilets and lavatories, urinals and drinking fountains,
touchless bathroom faucets and performance showerheads in
a wide range of design and installation options. Kohler provides
products that feature premium materials, enduring
craftsmanship and lasting value for myriad commercial property
developments, including apartments, condominiums,
hotels, schools and office buildings.
CATEGORY: KEY CONTROL
WINNER: KEYTRAK
WWW.KEYTRAK.COM
First Runner Up: SAFLOK
Second Runner Up: HandyTrac Key Control
KeyTrak, Inc. was the first company to use a computerized
drawer to safeguard and track keys, and it continues to
evolve to meet the needs of key tracking today, having spent
more than a decade improving and perfecting the art of key
control. KeyTrak knows the market and can help strengthen
asset management and enhance business—which is why
KeyTrak is considered the industry leader with more than
6,000 installations in apartment communities, hospitals,
military installations, government facilities, automotive
dealerships, high-rise building, universities and office complexes
worldwide.
CATEGORY: LAUNDRY SERVICE
WINNER: SPEED QUEEN: ALLIANCE LAUNDRY SYSTEMS
WWW.SPEED-QUEEN.COM
First Runner Up: GE Commercial Laundry
Second Runner Up: Web Service Co.
With a heritage dating back to 1908, Speed Queen is today’s
leading manufacturer of commercial laundry products.
Speed Queen provides apartment owners, route operators
and residents with laundry equipment that incorporates
unique features proven to enhance the amenity value of the
common laundry room. Speed Queen is also known for its
commitment to its customers. “We operate with a ‘Customer
One’ focus, where our goal is to delight our customers with
every interaction,” said Dick Casey, director of multi-housing
sales. “We are proud to receive JPM’s Readers’ Choice
Award. This type of recognition reaffirms to us we are getting
it right.”
CATEGORY: LIGHTING
WINNER: PHILIPS LIGHTING
WWW.LIGHTING.PHILIPS.COM
First Runner Up: GE Lighting
Second Runner Up: Lutron Electronics, Inc.
Philips is number one in sales in the global lighting market,
a position supported by leadership in innovation combined
with a systematic approach to seeking new market opportunities.
Since Philips was founded in 1891, it has worked
to improve social equity and environmental quality, proving
that responsible business is good business. The development
of the ALTO low-mercury fluorescent technology is
just one of the newest advances in environmental products
in Philips’ long history. With its tradition of integrating
economic, environmental and social issues, Philips understands
that sustainable development is one of the most
important and challenging issues facing the world.
CATEGORY: MAILBOXES
WINNER: SALSBURY INDUSTRIES
WWW.MAILBOXES.COM
First Runner Up: National Mailboxes
Second Runner Up: Auth-Florence Co.
Established in 1936, Salsbury Industries is the industry
leader in manufacturing and distributing mailboxes and
lockers. Products include USPS-approved vertical and horizontal
mailboxes, cluster box units, aluminum and brass
mailboxes, freestanding mail centers, residential mailboxes,
collection boxes, letter boxes, lockers and custom signage.
For construction of new housing projects or renovation of
existing buildings, Salsbury Industries can help make projects
a success. Its quality products, timely delivery of orders
and excellent customer service are benchmarks for success
in the industry.
CATEGORY: MAINTENANCE SERVICES
WINNER: SERVICEMASTER CLEAN
WWW.SERVICEMASTERCLEAN.COM
First Runner Up: ABM Industries
Second Runner Up: ServPro
ServiceMaster Clean professionals are part of one of the
world’s largest and most versatile service networks with more
than 4,500 global franchises. Each year, they serve 10.5 million
homes and businesses in the United States with cleaning
and disaster recovery services; lawn care and landscape maintenance;
termite and pest control; plumbing, heating, air conditioning
and appliance maintenance and repair; cleaning and
furniture maintenance and home warranties. Services are provided
under several well-recognized brands.
CATEGORY: MAINTENANCE SUPPLIES
WINNER: HOME DEPOT SUPPLY—MAINTENANCE WAREHOUSE
WWW.HDSUPPLY.COM
First Runner Up: Wilmar Repair and Maintenance Products
Second Runner Up: Lowe’s
Home Depot Supply is a leading purveyor of maintenance
and renovation products to professionals in the multifamily,
commercial and hospitality industries. The company is committed
to making its customers’ jobs easier and has a team of
professionals focused on providing customers with solutions
to their unique needs.
CATEGORY: PAINT
WINNER: SHERWIN-WILLIAMS CO.
WWW.SHERWIN-WILLIAMS.COM
First Runner Up: Benjamin Moore & Co.
Second Runner Up: Pittsburgh Paints
Sherwin-Williams offers property managers and building
owners a full array of solutions to keep properties fresh and
appealing, while controlling maintenance time and costs.
From new interior paints such as ProMar XP, which delivers
a long-lasting, attractive finish in one less coat, to specialty
coatings like E-Barrier, a radiant-barrier product that can
reduce heating and cooling costs as it increases
thermal comfort, Sherwin-Williams brings dedication
and innovation to property management.
CATEGORY: RESIDENT AND EMPLOYEE SCREENING
WINNER: REGISTRY-SAFERENT
WWW.REGISTRY-SAFERENT.COM
First Runner Up: First Advantage Corp.
Second Runner Up: RentQuest
Registry-SafeRent, a wholly owned subsidiary of First
Advantage, is the multifamily industry’s leading innovator in
screening and risk management services. Through more than
40 support offices, Registry-SafeRent offers a single source for
resident screening, property performance evaluation tools,
renter’s insurance and employment screening. More than
25,000 properties representing more than five million apartments
count on Registry-SafeRent to help them solicit the
highest quality residents and maximize profitability. Registry-
SafeRent leads the industry in innovations designed to make
the decision process faster, easier and more accurate.
CATEGORY: ROOFING
WINNER: DURO-LAST ROOFING
WWW.DURO-LAST.COM
First Runner Up: GenFlex Roofing Systems
Second Runner Up: Conklin Building Products
Duro-Last Roofing, Inc., is a national roofing manufacturer
that produces a prefabricated, reinforced thermoplastic
single-ply roofing system for commercial and industrial (flat,
low-sloped or metal retrofit) applications. Prefabrication not
only reduces the material waste associated with installing most
rolled-membrane systems, it also eliminates 80-85 percent of
the typical on-site, labor-intensive seaming required for other
single-ply roofing systems. Duro-Last roofing is
energy-efficient, leak-proof, virtually maintenance-
free and resistant to chemicals,
fire and high winds and protects commercial
and industrial building owners with
comprehensive, transferable warranties.
CATEGORY: SAFETY AND SECURITY
WINNER: ADT SECURITY SERVICES
WWW.ADT.COM
First Runner Up: Network Multifamily Corp.
Second Runner Up: GE Infrastructure Security
ADT Security Services, Inc., a business unit of Tyco Fire &
Security, is the largest provider of electronic security services
to six million U.S. commercial, government and residential
customers. ADT recently introduced Interactive Video
Services, designed to increase on-site security and employee
safety while reducing false police dispatches. ADT’s Video
Alarm Verification Service sends live video associated with
an incoming burglar alarm to ADT’s monitoring center.
CATEGORY: SOFTWARE
WINNER: AMERICAN COMPUTER SOFTWARE
WWW.ACSOFTWARE.COM
First Runner Up: Yardi
Second Runner Up: Intuit Real Estate Software (MRI)
ACS is the leading provider of property management software,
providing cost-cutting solutions for more than one
million units since 1968. Designed by property management
and software development veterans, the ACS
MANAGEMENT Plus solution stands as the industry’s
simplest, yet most comprehensive Windows-based software
(browser-based versions coming soon). MANAGEMENT
Plus provides property managers with the key to enhanced
data management. “This recognition as the recipient of
JPM’s Readers’ Choice Award underscores our commitment
to providing unmatched customer
service combined with our
leading MANAGEMENT Plus
solution,” said Tim Schaefer,
president of ACS.
CATEGORY: SUBMETERING
WINNER: WATER SYSTEMS, INC.
WWW.WATERSYSTEMS.COM
First Runner Up: E-Mon Corporation
Second Runner Up: NWP Services
Water Systems, Inc., (WSI) offers submetering, billing and
maintenance to fit individual property needs. Submetering
systems include point-of-use, one- and two-way wireless
communication with remote shut-off capabilities and
RUBS. WSI also offers leak detection with the exclusive
WSI Monitor Software, which will notify property owners
or managers by fax or e-mail when leaks or potential leaks
occur. Its latest feature includes main meter monitoring to
help locate underground leaks.
CATEGORY: TELECOMMUNICATIONS/CABLE SERVICES
WINNER: SBC
WWW.SBC.COM
First Runners Up (tie): DIRECTV and Verizon Avenue
Whether on a local, national or global scale, SBC offers businesses
of all sizes access to an array of voice, data and Internet
communications services. The SmartMoves program works
with owners and developers to provide communications and
technology services to multifamily residential and multi-tenant
commercial properties. With nearly a decade of
experience in the real estate industry, the SmartMoves
program means convenience for customers and financial
benefits for property owners and
managers, while delivering a full range
of communications solutions from a
trusted provider.
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