|
WESTON, Fla. -- Ultimate Software (Nasdaq:ULTI), a leading provider of end-to-end strategic human resources, payroll, and talent management solutions, announced today that its customer Western National Property Management (WNPM) credits Ultimate Software`s UltiPro for improving WNPM`s human resources and payroll practices.
WNPM is the real estate management arm of Western National Group, a privately owned line of companies with expertise in multifamily development, construction, asset management, property management, and ancillary services. The company`s more than 1,100 employees currently manage more than 26,000 residential units.
Limitations with the service bureau and in-house payroll systems the property management firm was using before UltiPro led the firm to evaluate Ultimate Software`s HR management offerings. The previous solutions lacked the business reporting, functionality, and flexibility that WNPM required to take its workforce operations to the next level strategically. WNPM`s Vice President of IT Ken Hodges reports that after an on-time, under-budget implementation of UltiPro in 2005, the company has realized greater business benefits by:
* employing UltiPro`s detailed reporting to identify and address specific workforce issues before they escalate.
* bridging the technical gap between the human resource and payroll departments, helping them better serve employees cooperatively and improve efficiencies through UltiPro`s integrated functionality and Web feature set
* using UltiPro`s flexible setup with hundreds of business rules applied automatically to address unique business requirements related to compensation.
Before UltiPro, WNPM`s employee services teams had difficulty generating certain reports because they did not have a real-time reporting tool that linked HR and payroll`s two disparate systems. With UltiPro, data and processes are unified in one system; users can run standard reports or create up-to-date, ad hoc business intelligence in minutes. WNPM has found UltiPro`s reporting to be vital to management`s initiative to find and handle issues before they turn into major problems.
"Every organization needs to be able to spot trends that can result in unnecessary expenditures, unfairness, or legal actions. Using UltiPro, we have been able to locate relatively minor issues involving overtime and turnover that could have turned serious if management had remained blind to them," said Hodges. "UltiPro`s reporting helps us monitor our own pulse and see things clearly to protect our employees and the company."
System administrators in both human resources and payroll use UltiPro`s reporting without concern about reconciliation or duplication of information since all employee-related data is housed in one system. Based upon security rules, managers and employees can also tap into relevant business and personal details anywhere with an Internet connection. Managers can view complete details about their staff associates, such as compensation history, performance review dates/results, job and training histories, and more without contacting HR or payroll. Employees can apply for vacation time, print W2s, and see their current or historical pay details.
"We have employees spread throughout many locations who previously needed to contact HR and payroll, sometimes outside of normal business hours, to get questions answered. Now, they can get those answers themselves through UltiPro`s employee self-service. Our HR and payroll teams are providing better service while gaining more time to focus on higher-level activities," said Hodges. "From functional and performance standpoints, UltiPro delivers and our entire organization is taking advantage of it."
Hodges and his IT team minimize errors and the need for manual intervention by leveraging UltiPro`s flexibility to manage hundreds of unique issues and exceptions. For instance, because employees may work in different divisions in the same pay period, they may receive their salary based on either a percentage of the department or division in which they work or based upon the hourly rate of the job in that particular division. UltiPro performs these complex calculations and allocations, including those related to worker`s compensation, benefits, and taxes, even if the workers are in different municipalities in the same pay period.
"UltiPro is robust enough to handle even the most complex calculations, but easy enough for our controller to set up and manage," said Hodges. "UltiPro is rock solid and allows us to tailor it to our business. In addition to the software, Ultimate Software`s service has been a very positive experience. From implementation to training to customer support, we are very satisfied with the solution."
"Ultimate Software works hard, from the point of product development through ongoing customer services, to understand our customers` business requirements and deliver results beyond their expectations," said Greg Swick, senior vice president of sales for Ultimate Software. "As Western National Property Management has found, UltiPro is designed to be highly functional and at the same time easy to tailor to our customers` unique needs."
About Ultimate Software
A leading provider of end-to-end strategic human resources, payroll, and talent management solutions, Ultimate Software markets its award-winning UltiPro products as on-demand services through its software-as-a-service offering, Intersourcing, and as licensed software. Based in Weston, FL, Ultimate Software employs more than 700 professionals who are focused on developing the highest quality products and services. Ultimate Software`s IT team won a first place award for its management of Intersourcing, from the American Business Awards in 2007, and its customer service team won two first-place awards for service excellence in 2006, one from the Service & Support Professionals Association and another from the American Business Awards. Ultimate Software was named a "Leader" in Forrester Research Inc.`s 2006 U.S. Midmarket HR solutions Wave ranking and ranked #3 on the 2006 and 2007 lists of the Best Medium-Sized Companies to Work For in America by the Great Place to Work Institute. Ultimate Software customers represent diverse industries and include such organizations as The Container Store, Elizabeth Arden, The Florida Marlins Baseball Team, The New York Yankees Baseball Team, Nintendo of America, Ruth`s Chris Steak House, and SkyWest Airlines. More information on Ultimate Software`s products and services can be found at www.ultimatesoftware.com.
UltiPro and Intersourcing are registered trademarks of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
|
