Eric Barbour

Associate Director of Client Services

Eric made his way to Provo by way of UC Irvine, where he received a degree in Physics. We’re very happy he decided that immersing himself in the world of science theory wasn’t as appealing as working with actual people because it means he’s now a member of our team. Eric’s communication and customer service skills keep his clients happy, and his ability to diagnose and define technical issues makes the lives of our developers easy because his requests are always clear and concise.

Co-workers notice Eric’s positive energy and his ability to build strong relationships. His trainings are always top-notch and his willingness to share his knowledge makes him the go-to guy for questions and advice.

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Michael Lewis

Support Representative/Check Scanning Specialist

Michael has been a valued member of Property Solutions’ Client Services team since 2009 and acts as the go-to guy for our Check Scanning product, Resident Pay Desktop. Michael’s dedication to his work is evident to his team and clients alike. As a trainer, Michael often helps get new members of the team up-to-speed quickly. Michael is often the first to arrive in the office and the first to volunteer for weekend and holiday shifts to make sure clients are well taken care of, which is greatly appreciated by his teammates.

When he’s not getting up before the sun to come to work, Michael loves bowling and spending time with his wife, Lindsey, who also works at Property Solutions.

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Virginia Tory

Director of Merchant Services

Virginia has been involved in the property management industry since 1986, managing communities in California, Nevada, Arizona, and Utah before joining the team at Property Solutions. Her perspective and her ability to put herself in a client’s shoes have proven invaluable as our company has grown. Besides her vast experience, Virginia’s generosity and willingness to help both clients and co-workers make her a stand-out team player.

When she’s not figuring out bank migrations or setting up underwriting, Virginia likes to be in her garden. Her desk is the greenest corner of the office, and her plants always seem very happy.

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Derek Lefler

Associate Director of Client Services

Derek Lefler has been with Property Solutions for a little more than a year and has put the time to good use. Derek is a fast learner. His clients and co-workers find him easy to work with and quick to offer help. Whether he’s solving a Rubik’s cube (his record is under a minute) or solving a client’s problem, Derek handles his job with creativity and dedication. His ability to grasp new concepts makes him a great resource.

When he’s not toiling away at Property Solutions, Derek enjoys mountain biking, video games, and sandwiches. (He recently won a t-shirt at a local sandwich shop for consuming a 24-inch sub in 23 minutes!) He’s a dedicated family man with three adorable kids.

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Doug Phillips

Project Manager

If you ask Doug Phillips about his hobbies, he’ll list the two that take up all of his time: his work & his family. Doug spent some time living on both coasts before finally settling down here in the mountains of Utah and we’re glad he’s here. He’s a great addition to our development team and is always willing to go the extra mile.

It sounds like his dedication is hereditary. Ask Doug about his family and he’ll tell you about his beautiful and accomplished daughters. One danced in the “High School Musical” movie, another is a top-ranked Rodeo athlete, and another earned her first college degree (Associates) at age 17 and is on track to finish her bachelor’s degree by 19. Genius must run in the family.

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Jad Startin

Senior Architect

Jad Startin has been doing exceptional work for Property Solutions for over a year and has greatly contributed to the success of our Check Scanning product. Jad is an problem-solving ninja and is often called upon to help diagnose merchant account issues. You can count on Jad.s quick response to trouble-shooting requests. Jad’s contributions benefit our development, accounting, and support teams, and most importantly, our clients.

We appreciate Jad’s hard work and friendly, helpful attitude. He can do it all, and he does it well! Each month we will feature another member of our team. Stay tuned.

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