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20
Jan 12

Product Development Update - Jan 20 2012

Posted by: whitney12 | Category: Product Development

We’re excited to share some new items with you.

Resident Utility

  • Modifications were made to Resident Utility billing platform to accommodate the unique relationship between water and waste water utilities. The system can now use one set of meter transmissions to calculate water and waste water usage.

Prospect Portal

  • A redirection link field in RW>Documents>Prospect Portal was added.

Message Center

  • Lists can now include guarantors as recipients.
  • Quick responses can also be sorted manually.

Call Tracker

  • A new call result to track Abandoned calls was added (Calls where the caller hangs up before anyone has an opportunity to answer).
  • The time in which a call rings to a property is editable even without voicemail enabled.
  • A message that is played on all Call Tracker calls, that states the call may be recorded was added(legal requirement).

New Reports

  • The Call Center report in RWx now includes Answered Calls, as well as the Service Level (Unanswered Calls were removed).
  • A Call Center maintenance report was added in Resident Works.

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Call us at 877.826.9700
Property Solutions provides web-based property management software tools for the multifamily industry. The company maintains a reputation for industry-changing innovations in property management software with cutting edge tools in marketing, leasing, and online payment processing. Our scalable solutions make Property Solutions the leading provider of landlord software, apartment websites, and systems that allow residents to pay rent online. Seamless integration with a variety of industry-leading property management systems makes Property Solutions' software tools even more effective. Implementing property management software from Property Solutions allows property managers to streamline processes and simplify transactions. Property Solutions' interactive apartment websites are easy to launch and effortless to maintain while our payment processing and online leasing tools post online transactions directly to your property management software in real time.