True or False: Keeping your finger on the pulse of incoming leads is a time-consuming challenge. False! Staying up to speed on leads has never been easier. This month, Property Solutions launches a new tool for users of ProspectPortal™ and ILS Portal. Lead Alert is a free download that resides on your desktop taskbar and alerts you in real time when prospects reach out to contact you via email, phone, or through an online form. Designed to simplify lead management for leasing professionals, Lead Alert will help improve awareness and shorten response time on leads. Find out more at our free webinar on November 16th.

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You may remember the electronic survey in last month’s newsletter focusing on social media usage within the multifamily industry. Our readers were asked to respond on behalf of their company’s social media use and strategies, rather than personal use of social media. The survey was designed to gauge the use of social media within the multifamily industry and asked participants to share their social media success stories and ideas. The results are in:

Those who took our survey ranked the top reasons for participating in social media as first: marketing to prospects, and second: communicating with residents. Although marketing took the top spot, several responses made a compelling case for using social media first and foremost as a retention tool. One participant wrote,

“I have found that social media is more successful at retention and communication than recruitment of new business.

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It’s been a great year for Property Solutions. In the spirit of shameless self-promotion we’d like to share our good news. Our company’s continued growth has helped us achieve a number of recognitions this year, including ranking number 45 on the Deloitte Technology Fast 500 list honoring the fastest growing technology, media, telecommunications, life sciences, and clean technology companies in North America. We also made a second appearance on the Inc 500 list of fastest growing companies in America and the MWCN Utah 100 fastest growing companies. Plus, 2010 marked a three-peat for Property Solutions’ appearance as one of Utah’s Fast 50 honorees.

As gratifying as it is to be recognized for our hard work, we know that our success rests on the shoulders of our customers, partners, and mentors. Much of our growth comes from those who support us and believe in our product. So we feel that this is the perfect opportunity to say, “Thank You” to all of our clients and colleagues in the industry who are the reason for what we do and inspire us every day to do it better. Thanks!

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A picture is worth a thousand words, so the saying goes. The new Picturesque template design lets you tell the story of your property with prominently featured photos. Use the rotating photo slot to showcase property and lifestyle images that reflect your community’s unique offerings. Then, pull in prospective renters with customizable text and easy-to-follow navigation. A cool, reflective background sets off photography and warm-colored calls to action encourage browsing. Ready to show prospective renters just how picturesque life can be living at your community? To change your website template, contact your Account Manager today.

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Michael Lewis

Support Representative/Check Scanning Specialist

Michael has been a valued member of Property Solutions’ Client Services team since 2009 and acts as the go-to guy for our Check Scanning product, Resident Pay Desktop. Michael’s dedication to his work is evident to his team and clients alike. As a trainer, Michael often helps get new members of the team up-to-speed quickly. Michael is often the first to arrive in the office and the first to volunteer for weekend and holiday shifts to make sure clients are well taken care of, which is greatly appreciated by his teammates.

When he’s not getting up before the sun to come to work, Michael loves bowling and spending time with his wife, Lindsey, who also works at Property Solutions.

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