Last Tuesday, we introduced Property Solutions’ new resident utility billing product, ResidentUtility, via webinar. If you were privileged to participate, you know Neal Taylor, a 25-year veteran of the business, gave us a hearty serving of industry knowledge and wowed us with the benefits this exciting new product has to offer. If you missed it, you can watch the video above.
Also, if you want a PDF of the slideshow for your very own, you can download it here. Interested in learning more about what ResidentUtility can do for your properties? Contact your Property Solutions account manager.
Webinar introduces ResidentUtility, a new resident utility billing product from Property Solutions
View a video of Property Solutions' webinar highlighting its new resident utility billing product, Resident Utility.
In November, Property Solutions distributed a survey to multifamily professionals asking a series of questions about on-the-job technology use. The survey was designed to measure usage, aptitude, and attitudes toward technology platforms used by property management professionals on a regular basis.
The 136 respondents who participated represent a wide range of property and portfolio sizes from 25-30 unit properties to portfolios managing over 130,000 units. The majority of participants described their primary job responsibilities as management, leasing, and marketing, with a number of Accounting, Operations, Sales, and IT specialists participating as well.
Mobile. The word is everywhere. The gadgets are everywhere. Mobile devices, from smartphones to tablets, do everything. They play games, organize our lives, tell us how to get places, and otherwise occupy our time in meaningful (and meaningless) pursuits. They’re cool, sexy, and just for fun and leisure, right?
Not really. In fact, integrating mobile tech into your leasing office can boost your leasing performance substantially. The best way to understand what mobile can do for your leasing office is to understand the costs of not integrating mobile into your office. What are the costs of keeping your leasing operations immobile? Here are the top five costs of having an immobile leasing office:
2011 was a great year for Property Solutions. As we looked back on the highlights of the last twelve months, we realized that many of our finest, and craziest moments were documented on film. Ready for a fun stroll down memory lane? Check out the videos below:
January: A lot of people were talking about paperless offices in 2011. Property Solutions was ahead of the curve with this January video about online paperless applications.
Depending on how you look at it, utilities can be a huge hassle for property managers. After all, it doesn’t generate revenue, and yet it’s something your office has to deal with in order to maintain a functioning, happy community. But what if you could turn utility billing into an advantage, a revenue source that both increased your properties’ net operating income and delighted your residents?
Looking for a web design that will reflect the sophisticated urban atmosphere at your community? Horizon showcases your coolness with eye-catching depth animation, social media feeds, and clear navigation and calls to action. The Horizon design theme will be available after January 19th. Contact your Account Manager for details.
Managing utility costs for a multifamily property can be a huge headache. Whether you’re working with a ratio utility billing (RUB) formula, submetering, or an allocation method, dealing with local utility providers, navigating local regulatory issues, and collecting fees from non-compliant residents can consume huge amounts of a property manager’s time. The industry has responded by creating a handful of tools to manage the minutiae of utility billing and collection. Unfortunately, managers have never been able to alleviate all of the headaches associated with utility billing. Until now:
With the industry getting more tech-savvy every year, property management companies are exploring ways to take advantage of an ever-growing number of technology products. Lincoln Property Company has perfected a method for incorporating new solutions. With a strong company culture and a tradition of “Lincolnizing” everything from technology products to charitable giving, Lincoln’ solutions work better and its operations run smoother.
“The goal is to make new tools fit, logically, with what our property managers are already doing,” explained Jennifer Staciokas, VP of Marketing and Training at Lincoln.
As the multifamily industry continues to adopt new(ish) technologies and platforms for marketing and leasing purposes, the question often comes up: How well are these tools really working? Unfortunately there’s not always a good “short” answer to this question, but we’ve observed that companies who make it a practice to establish benchmarks and track performance are seeing real benefits.
Mary Herrold, Marketing Systems Developer at The Marquette Companies, explained that benchmarks are not just a random number. “We base them on our performance history, industry averages, and other real-world experience,” she said. “We also research information available in industry publications and through research firms like Satisfacts and Ellis Property Services. We do our homework. Our research tends to confirm what we know from our own experience.”
Just like you, Property Solutions is taking time to enjoy the holiday season, but we’ve also got our eye on 2012. Here’s a little sneak peek at our next release to give you something to look forward to after the gifts are all opened and the radio stations stop broadcasting their 24-hour Christmas playlists. Our UX elves are busy putting the finishing touches on a fresh new navigation for ResidentWorks. The interface has been reworked to provide cleaner and more intuitive navigation. We’re also giving the resident screens a face-lift to make those pages more consistent with our recently re-designed lead view.
Here are a few of the changes you can look forward to:
