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23
Feb 11

Reputation Management Webinar Recap

Posted by: kmichaelis2 | Category: Headlines

Did you know… 38 percent of participants reported they monitor their online reviews only once a month and 58 percent have not setup Google Alerts for their property? Recently, Property Solutions teamed up with Jen Piccotti from SatisFacts for a webinar on reputation management best practices. So what does it take to monitor, track, and improve your online reputation?

After monitoring industry trends and from polls taken by the attendees during the webinar, it became apparent that some property managers are monitoring their reputation, but many are still unsure about how to engage in improving it. While the struggle to improve your online reputation continues, here are a few key tips for property managers:

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17
Feb 11

Introducing Lead Alert Live Chat

Posted by: Property Solutions | Category: Newsletters
Introducing Lead Alert Live Chat

Property Solutions is pleased to announce that a free Live Chat feature will soon be available as a part of the Lead Alert product, allowing property managers to interact in real-time with prospective residents who visit the property website. Live chat is designed to give leasing personnel an additional tool to engage with prospective renters. The conversation is immediate and effortless, and helps leasing professionals get prospects started on the leasing process right away. Prospective renters who don’t want to pick up the phone will still be able to get timely answers to questions.

The new live chat feature will provide prompts within the ProspectPortal™ website that allow prospective renters to initiate an instant chat session with a property representative. When a visitor activates a live chat, property personnel will receive a Lead Alert with a blinking icon informing them that a chat is waiting.

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17
Feb 11

Your Good Name: Reputation Management

Posted by: Property Solutions | Category: Newsletters
Your Good Name: Reputation Management

Contrary to what Joan Jett would have you believe, it does matter what people say. Especially if they’re saying it online. Keeping a handle on your community’s online reputation takes some attention and effort, but it can make all the difference when you’re trying to woo potential residents. Reputation management is so much more than knowing how to respond to a bad rating on a third-party ratings site, it also involves everything from SEO to your social media strategy. Feeling overwhelmed? Don’t worry. Property Solutions is offering a webinar with resident retention whiz, Jen Piccotti, from SatisFacts on February 22, 2011 at 10am MST to discuss best practices. Register here. In the meantime, here’s a collection of tips to help your communities avoid a bad rap.

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17
Feb 11

New Web Design: Vineyard

Posted by: Property Solutions | Category: Newsletters
New Web Design: Vineyard

According to the most famous groundhog in the world, this year we are due for an early spring. Luckily, even if the weather doesn’t cooperate, your property website can bid adieu to the winter blues with a brand new template from Property Solutions. The Vineyard website template features easy-to-access top navigation to property information and custom pages with prominent calls to action for prospective renters and residents at the bottom of the page. A photo slide-show included in the left column adds visual flavor. If your website is ready for some early spring-cleaning, give your account manager a call today.

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9
Feb 11

Are You Losing Good Prospects to Bad Scams?

Posted by: kmichaelis2 | Category: Headlines

We’ve all heard the story:

A prince from some small, exotic country who is about to come of age and receive his inheritance wants to come to America. He doesn’t have his money yet, but if you wire him $10,000 now, he will pay you back double in three months when he receives his inheritance.

We have become familiar with scams such as these over the years and for the most part are not fooled by them (unless your name is Michael Scott), but scammers are getting smarter and they’ve begun to go after your prospects!

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9
Feb 11

Village Green in the News

Posted by: kmichaelis2 | Category: Headlines

Our friends at Village Green never cease to impress. They always seem to be going the extra mile to make sure their properties are the best and most desired to live in. This week they were given the spotlight by one of their local news stations for a new property of theirs called ‘Current At The Banks’. The property has a to-die-for location sitting between the Great American Ball Park and Paul Brown Stadium in Cincinnati, Ohio.

The property won’t open until April, but it has already pre-leased 43 percent of its 300 units. People are renting site unseen thanks to their award-winning apartment website that allows them to view floor plans and even place scaled-to-size furniture into the floor plan to help prospects visualize how everything would look and fit.

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Call us at 877.826.9700
Property Solutions provides web-based property management software tools for the multifamily industry. The company maintains a reputation for industry-changing innovations in property management software with cutting edge tools in marketing, leasing, and online payment processing. Our scalable solutions make Property Solutions the leading provider of landlord software, apartment websites, and systems that allow residents to pay rent online. Seamless integration with a variety of industry-leading property management systems makes Property Solutions' software tools even more effective. Implementing property management software from Property Solutions allows property managers to streamline processes and simplify transactions. Property Solutions' interactive apartment websites are easy to launch and effortless to maintain while our payment processing and online leasing tools post online transactions directly to your property management software in real time.